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Wainhouse.com
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The Compelling Case for Video Telephony in Unified Communications
Wainhouse Research - E. Brent Kelly / Andrew Davis

Summary
Enterprise class video telephony provides the richness of video communications with the ease of making a phone call. In this white paper we discuss the video solutions available today and provide a snapshot of the current video market. We discuss how video can be integrated with a telephony server such as an IP PBX, why this is a good idea, and the benefits that organizations will get by creating a video telephony solution. We show how video fits into an overall unified communications strategy and framework, and we provide the ROI and customer evidence to illustrate that video telephony is useful to real businesses. We close with compelling use case examples in which video is integrated with telephony as part of an overall collaboration/UC framework.

This white paper, sponsored by Avaya, explains how integrating video with telephony call control makes sense.




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